This privacy policy applies to our website, online bookings, and online voucher purchases. Any personal information you provide will be treated with appropriate security and confidentiality standards and in compliance with the General Data Protection Regulation 2016/679 (GDPR) and relevant national legislation.
Please note that this website is not intended for or designed to be used by individuals under the age of 18. Consequently, minors under 18 should not use this website. Our Privacy Policy prohibits accepting users under 18 years old. We specifically request that persons under 18 do not use this site or submit any data. If we inadvertently receive information from a minor under 18, we will not knowingly disclose this data to any third party for any purpose, and any subsequent disclosure would be solely due to the minor having used the website without our solicitation or permission.
We may provide links to third-party websites that we believe offer useful information and services. However, these sites may not operate under the same privacy standards. We are not responsible for the privacy policies or actions of third parties, including website owners whose sites are accessible through ours. We encourage you to review the privacy policies of any third-party sites before submitting personal or sensitive data.
This policy outlines how we use cookies on our website. To ensure proper functionality, we may place small data files known as cookies on your device. These cookies help us enhance the website and provide you with a more personalized service.
Cookies are small text files downloaded to your device when you visit a website. They are sent back to the originating website on subsequent visits, or to another website that recognizes the cookie. Cookies allow a website to recognize a user's device and remember preferences (such as login details, language, font size, and display settings) over time, eliminating the need to re-enter information during return visits or browsing sessions. Different types of cookies serve various functions, such as session tracking, user identification, or behavioral online advertising.
Essential for basic website navigation and core features. We use these cookies to deliver services you have explicitly requested.
Collect anonymous information about how visitors use the website, such as most-visited pages, helping us optimize user experience.
Allow the website to remember choices you make (such as username, language, or region) to provide enhanced and personalized features.
Used to deliver advertisements relevant to your interests by tracking browsing habits across websites. They are often linked to site functionality provided by third parties.
With cookies enabled, we and third-party vendors (including Google) may display targeted advertisements for our website across the internet based on your prior visits.
Set by external domains other than the website you are directly visiting (e.g., embedded tools, analytics, or social media plugins).
The following cookies are used on our site. To opt out, please see the section below titled "How can I withdraw consent for cookie collection?":
Bookassist Session Cookie: Strictly necessary cookie, essential for service function and user session maintenance. Managed by Bookassist; expires when the browser session ends.
Bookassist Conversion Tracking Cookie: Performance cookie, essential for tracking conversion statistics. Managed by Bookassist; expires after 1 year.
Bookassist Booking Reference Cookie: Functionality cookie, non-essential, saves user booking preferences. Managed by Bookassist; expires after 1 year.
Bookassist Cookie Policy Cookie: Functionality cookie, essential for displaying the cookie policy on initial visit. Managed by Bookassist; expires after 1 year.
Bookassist Home Popup and Abandon Popup Cookies: Functionality cookies, essential for managing popup display behavior. Managed by Bookassist; expire when the session ends.
Bookassist newcms Cookie: Functionality cookie, essential for saving user preferences. Managed by Bookassist; expires when the session ends.
Bookassist CMS Cookie: Functionality cookie, essential for maintaining the hotel website session and user preferences (e.g., language). Managed by Bookassist; expires after 1 year.
Third-party cookies managed by Google and accessible to both Bookassist and the hotel. For details, visit: [https://policies.google.com/technologies/cookies](https://policies.google.com/technologies/cookies)
Google Analytics: Third-party performance cookie used to gather anonymous website usage statistics. More details: [https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage](https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage)
Google Remarketing: Third-party targeting cookie used to serve relevant advertisements based on user interests.
Google AdWords: Third-party performance cookie used to measure advertising effectiveness and conversion metrics.
Facebook, Twitter, and Google+: Social sharing cookies managed directly by these platforms.
Vimeo and YouTube: Third-party media cookies used to embed and playback video content.
A full detailed list of cookies used by Bookassist is available at: [https://bookassist.org/cookieslist/](https://bookassist.org/cookieslist/)
Cookies will not be used for any purpose other than those stated above. However, this policy may be updated over time. Please review the latest policy version periodically when accessing our services.
You can manage and/or delete cookies at any time via your browser settings. For instructions, visit www.aboutcookies.org.
You can clear existing cookies and set most browsers to prevent new ones from being saved. Note that blocking essential cookies may restrict site functionality, including the ability to complete online bookings.
To specifically opt out of Google Analytics, visit: [https://tools.google.com/dlpage/gaoptout/](https://tools.google.com/dlpage/gaoptout/)
To opt out of interest-based advertising, visit the Network Advertising Initiative: [http://www.networkadvertising.org/choices/](http://www.networkadvertising.org/choices/)
We respect your privacy rights. All personal data submitted through this website is processed securely and in accordance with GDPR 2016/679 and applicable national laws.
To request access to, correct, or delete your personal data, please contact us using the information in Section 1.
We reserve the right to modify this policy at any time. Updates will be posted directly to this page.